About Us
Our History
SolutionWorks is an innovation-driven company focused on enhancing transparency and efficiency in claims processing, damage assessment, and repairs for auto manufacturers, dealerships, fleets, insurers, and individual vehicle owners. Combining expert teams, proven processes, and cutting-edge technology, we deliver tailored, seamless solutions wherever and whenever they are needed.
With a strong presence in key hail-prone markets, SolutionWorks is well-positioned to serve customers effectively while offering valuable opportunities to our employees, appraisers, and technician partners.
Our industry-leading services include hail catastrophe management, routine claims handling, and paintless dent repair, as well as repair scheduling, call center support, customer contact resources, overspray mitigation, and other peril management solutions. SolutionWorks is your trusted partner for comprehensive claims and repair services
Our Companies
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Meet the Team
Our team brings together years of expertise, innovation, and a passion for delivering top-notch automotive solutions.
Caroline Reaves
Chief Executive Officer (CEO)
Len Suazo
Chief Financial Officer (CFO)
Tim Bates
Executive Vice President (EVP)
Brian Powers
Executive Vice President (EVP)
Cary Dugger
Vice President (VP) of Human Resources
Grant Blomberg
Director of Service Reconditioning Center
Marc Hansell
Director of Financial Planning and Analysis
Dan Hoeh
Director of Vendor Management
SolutionWorks Journey
Our Story of
Innovation and
Excellence
Our core values
We’re committed to integrity, innovation, quality, and exceptional customer service, ensuring we deliver the best solutions every time.
Growth
We are commited to learning and improving every day to better serve our customers, teammates, and communities.
Excellence
Excellence is our benchmark. We deliver services with thoughtfulness and care, ensuring results that exceed expectations.
Trust
Trust is our core value, driving honesty, integrity, and reliability in all interactions with teammates, suppliers and vendors.
Service
Our clients come first. Beyond that, we support our teammates' success and strive to be responsible citizens in our communities.
Working
We work tirelessly for our clients to deliver world-class results!
Honoring Those Who Serve
At Solution Works, we proudly support our Veterans. Their dedication and sacrifice inspire us every day, and we’re committed to giving back to those who have given so much. Whether it’s through special discounts, community initiatives, or simply providing honest, high-quality service, we stand with our Veterans—today and always.
Thank you for your service!